Different Types of Restaurant Management Software
As a restaurant manager, we know you want to have more time
to run your restaurant. You want to attract more revenue, increase the number
of customers you can serve, and ease the stress on your employees. At the same
time, you wish there was a way to make inventory management and your employees'
work schedules painless.
If you're internet savvy, you've probably started looking
into restaurant
management software solutions. However, when you do your research, you'll
find that the term has many definitions and service offerings vary greatly. In
this article, we're going to provide an overview of the two main focuses of
most restaurant software: front of house and back of house.
Back of House Restaurant Management Software
BOH Management Software includes all the tools
you need to run your restaurant efficiently. Key features include menu design and price control. Restaurant management software for your BOH
operations streamlines everything in a digital format so you can save time and
more easily make informed decisions about managing inventory and food costs.
Work force management, Food cost management, Inventory Management etc. Are some of the BOH areas thar are
benefit from a quality restaurant software
platform
Restaurant Front of House
Operations
This is
where your customers order and eat. It includes everything from the host stand
and waiting area to the dining room, bar, outdoor seating and lounges. Your
front-of-house staff may include a host or hostess, servers, bartenders, and a
general manager — basically anyone who interacts with customers. Simply put,
front of house departments face guests. They work directly with guests and
handle operational tasks such as check-ins and check-outs. Front of house staff
work in shifts, some of them are including night shifts and day shifts so an
employee is always available whenever a guest needs assistance. Front of house
workers guarantee a seamless and quality client expertise for guests at venues
as well as restaurants, bars and gastropods. They manage bookings, greet
guests, escort them to tables and square measure there to resolve any client
problems or complaints.
The front of house operations mainly includes these
services
·
Greeting the customers as they enter.
·
Waiting on the customers.
·
Taking and delivering the food order.
·
Preparing and serving drinks.
·
Cleaning the restrooms.
·
Processing the cheque.
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